YouTurn Futures Privacy Policy

Policy Statement

At YouTurn Futures, we are committed to protecting and respecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and applicable privacy laws.

Who we are

YouTurn Futures is the data controller responsible for your personal data collected through our website.

If you have any questions about this Website Privacy Policy or how we use your personal data, you can contact us at:

Email: queries@youturnfutures.com

Charity No: 1156468

Address: Kings House, 245 Ampthill Road, Bedford, MK42 9AZ

What information we collect

We may collect and process the following personal data:

  • Information you provide when registering for events, conferences, or enquiries, including your name, email address, organisation, and contact details;
  • Communications you send to us;
  • Technical information collected through cookies and analytics tools, including IP address, browser type, pages visited, and usage data.

How we collect your data

Website analytics

When you visit our website, we use Google Analytics to help us understand how visitors use our website and improve our services. Google Analytics may collect information such as IP address, browser type, device information, and pages visited.

Where required, analytics cookies are only used with your consent through our cookie banner.

Contact forms/support enquiries

When you contact us through our website, we may collect personal information including:

  • your name;
  • email address;
  • telephone number;
  • details about the support or assistance you are seeking.

We use this information to:

  • respond to your enquiry;
  • assess how we may be able to support you;
  • communicate with you about our services or to signpost you;
  • maintain appropriate records relating to enquiries and support requests.

Please avoid including unnecessary sensitive or confidential information in your initial enquiry wherever possible.

Information submitted through our contact forms is treated confidentially and only accessed by authorised staff or trusted service providers supporting our operations.

We retain enquiry information only for as long as necessary to manage your enquiry and meet our legal, safeguarding, and administrative obligations.

Event registration

When you register for an event or conference, Eventbrite collect personal information directly from you.  We will access this information to:

  • manage your booking;
  • communicate event information;
  • respond to enquiries;
  • maintain accurate organisational records;
  • evaluate and improve our events and services.

Donations

Our website provides a link to a third-party donation platforms Give as you Live, to support our charitable activities.

When you use these services, your personal information will be processed by them in accordance with their own privacy policies and terms. We encourage you to review their privacy information before submitting personal data.

Confidentiality and Safeguarding

We treat personal information shared with us confidentially and only share it where necessary for legitimate organisational purposes, safeguarding responsibilities, or legal obligations.

In exceptional circumstances, we may share information where we believe there is a risk of serious harm to an individual or others, or where disclosure is required by law or safeguarding guidance.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

  • Consent — where you voluntarily provide sensitive personal information or where you have agreed to receive communications or accept analytics cookies;
  • Contract — where processing is necessary to manage your event registration or participation;
  • Legitimate Interests — where processing is necessary for the effective administration and improvement of our charitable activities and website services.

How we share data

We do not sell, rent, or trade personal information with other organisations for marketing purposes.

We may share data with trusted third-party service providers who process data on our behalf, including:

  • Google Analytics;
  • Eventbrite;
  • Donation platforms such as Give As You Live.

These organisations are required to process data securely and only in accordance with our instructions and applicable data protection laws.

Some of our service providers, including Google and Eventbrite, may process personal data outside the UK or European Economic Area (EEA), only if adequate data protection measures are in place.

Retention of your data

We only retain personal data for as long as necessary for the purposes for which it was collected, including legal, accounting, and reporting requirements.

Your Rights

Under UK GDPR, you have rights including:

  • the right to access your personal data;
  • the right to correct inaccurate data;
  • the right to request erasure of your data;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to withdraw consent at any time.

To exercise any of these rights, please contact us at queries@youturnfutures.com

Cookies

Our website uses cookies and similar technologies to improve website functionality and analyse website traffic.

You can manage or withdraw your cookie preferences at any time through our cookie settings banner.

Complaints

If you are unhappy with how we handle your personal data, please contact us in the first instance at queries@youturnfutures.com

You also have the right to complain to the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

Telephone: 0303 123 1113

Changes to this policy

YouTurn Futures reserves the right to modify or update this Website Privacy Policy as necessary. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.

 

Last updated: 1st May 2026