Our Business Areas...

YouTurn is an independent charity based in Bedfordshire. We draw upon the common trends and agendas of the criminal justice system nationally, as well as having a wealth of local knowledge around our business areas. We aim to ensure that all of the areas we work in are an example of good practice, that we have an understanding of the key objectives and that they are delivered to a consistently high standard.

Serious Youth Violence

YouTurn provide business support to the Luton and Bedford (which includes central) Youth Offending Services. Specifically to their gang panels: MAGPan and Serious Youth Violence Panel. We are supporting the reduction of gang activity across the county.

Integrated Offender Management

YouTurn coordinates Bedfordshire’s Integrated Offender Management programme (IOM). IOM is a multi-agency approach that works intensively with the county’s most persistent and prolific offenders in order to reduce their offending.

Direction + Conditional Caution

A new out of court disposal option. The police can refer offenders to complete the Direction+ Conditional Caution Session. The session has been designed to help the offender think about what may have led to their offending behaviour and the impact it has had on victims.

Direction for Bedfordshire

Direction for Bedfordshire – a one stop shop to help prevent the cycle of reoffending providing an online hub of services and direct support from experienced staff.


Since 2015, YouTurn have coordinated the Pan-Bedfordshire strategic response to tackling Child Sexual Exploitation. Bedfordshire is transitioning into an approach that will tackle exploitation as whole.

CBC Supported Pathway

A service for 16-25 year olds that require support to move away from serious violence, knife crime, gangs, organised criminality. The service also supports those at risk of being exploited through these activities.

YouTurn Futures was launched in 2014 as a local response to the Government’s ‘Transforming Rehabilitation’ agenda, ensuring that the very successful Integrated Offender Management approach to rehabilitation continued across Bedfordshire. Since then we have grown and are now working with partners to tackle Child Sexual Exploitation and Serious Youth Violence. As an independent charity, we are able to add value to the work of our partners by: brokering relationships, project managing new initiatives, developing performance products and providing business support to partnership arrangements. We believe that successful multi-agency partnership working is vital when it comes to ensuring the change, transition and rehabilitation of socially excluded groups.

Our most recent initiative has been the launch of ‘Direction’ a one-stop-shop to help prevent the cycle of re-offending in partnership with Kathryn Holloway, Bedfordshire’s Police and Crime Commissioner. ‘Direction’ aims to help offenders, their families, their friends and also professionals who work within the criminal justice system to prevent re-offending by providing an online hub of services and direct support from experienced staff.

Stuart Smith


Stuart was a Metropolitan Police Officer for 33 years during which he performed a variety of strategic and operational roles including a 3 year secondment to the Home Office. His final role was as Superintendent lead for Diversity and Community Engagement.


Abbie Rowley

Performance & Project Manager

Abbie graduated in 2011 from Anglia Ruskin University, Cambridge with a Psychology and Criminology degree. After various placements within Bedfordshire Police whilst at university. Abbie joined as a civilian member of staff in 2011.


Neill Waring

IOM Co-ordinator and Direction Project Lead

Neill joined YouTurn as our IOM Co-ordinator in January 2018. Neill was a Police Officer with Bedfordshire Police for 31 years. For 15 years he strategically represented the Force in various Community Safety roles as well as taking active roles in national and regional initiatives including a secondment to the Eastern Regional Government Office.


Alison Owens

Business Support Officer

Alison joined Probation in May 2011 in the then newly formed Integrated Offender Management (IOM) team. In February 2016 Alison began working for YouTurn Futures and brings to the team many years administrative experience.


Lisa Robinson

Exploitation Co-ordinator

Lisa joined YouTurn in December 2016. Her experience spans over 15 years in social care and mental health sectors working with children, young people and families with complex needs.


Benita Branagan

Performance Analyst

Benita is the performance analyst for YouTurn Futures and started the job back in November 18. She graduated with a 2:1 degree in Psychology from the University of Leicester back in 2016 and joined us after gaining work experience whilst overseas in Sri Lanka.


Lauren Cox

Direction Hub Coordinator

Lauren has recently joined YouTurn Futures after graduating in 2017 from the University of Liverpool with a degree in criminology and history and, more recently, working for Her Majesty’s Courts and Tribunals Service.


Emma Freeman

Direction Hub Coordinator

Emma joined You Turn Futures in March 2020. She was a Police Officer for 16 years, including the last 11 years with the Metropolitan Police Service. Emma performed a variety of roles as Police Constable, most recently as an Offender Manager working with those convicted of sexual offences and serious violence.


Elaine McConnell

Growth and Development Lead

Elaine joined YouTurn in August 2019 on a part time basis to assist with business development and growth. Elaine had been the CEO of The Lucy Faithfull Foundation a national child protection charity. Elaine’s previous background was with Hertfordshire Probation where she was the director of operations.


Tommy McCollin

Direction Hub Coordinator

Tommy has a background within the prison service in many guises including resettlement and as a Residential Officer. Tommy has worked with both male and female adults and YO and holds a Level 4 IAG qualification. He also holds a degree in English literature and has previously taught to GSCE level in a pupil referral unit in Cambridge dealing with not only teaching but providing support for young people in difficult situations.